Shipping Policy

Orders are processed after payment confirmation and order acceptance. Processing times may vary depending on product availability, order volume, and verification requirements. Order confirmation does not guarantee immediate dispatch. ALTR reserves the right to delay or cancel orders if additional review is required.

Orders are shipped using trusted logistics providers selected to support reliable handling and delivery. Shipping options, costs, and estimated delivery timelines are displayed at checkout and may vary by destination.

Delivery timeframes are estimates only and are not guaranteed. Actual delivery times may be affected by factors beyond ALTR's control, including carrier delays, weather conditions, or other logistical factors. ALTR is not responsible for delays caused by third-party carriers or external circumstances.

Shipping is currently available within Canada and the United States.

Free shipping is offered on qualifying orders over a specified order value. Eligibility and terms are displayed at checkout and may change without notice.

Tracking information is provided when available after dispatch. Tracking updates are managed by the shipping carrier and may not reflect real-time status immediately.

Risk of loss and responsibility for the shipment transfer to the customer upon dispatch, unless otherwise required by applicable law.

Customers are responsible for providing accurate and complete shipping information. ALTR is not responsible for delivery issues resulting from incorrect or incomplete addresses.

If an order arrives damaged or is lost in transit, customers should contact ALTR promptly with relevant order details. Claims may be subject to carrier investigation and resolution timelines.

ALTR
Toronto, Canada
Email: info@altrpeptides.com